We’ve all heard that great customer support is one key to success in business, but sometimes it’s difficult to measure it’s effect on revenue growth. Well, over the last couple of months I’ve witnessed an interesting by-product to hiring a team member to help with customer support... noticeable reve…
Nerdburn - Web application & graphic user interface design blog by Shawn Adrian
Web site design by Shawn Adrian & friends
All blog posts tagged with web application design
Great Customer Support = Measurable Revenue Growth
Posted June 25, 2011
The 5 W's in Web Application Design: 10 Useful Questions to Answer
Posted January 28, 2009
A subject I enjoyed in high school was English. Unfortunately in my 11th year, my English class was directly after lunch break and I enjoyed being outside with my friends more than I did being in school. During one of those times that I actually attended the class there was an interesting discussion…
Tactful Error Messages in Web Application Design
Posted January 22, 2009
In my previous article, I touched on the idea that users of web applications perceive error messages as direct communication from the developer or proprietors of the site in use, and that these messages are an extension of an ongoing brand conversation that exists. I also briefly mentioned the need …
Error Messages in Web Applications and Customers Perceptions
Posted January 14, 2009
The other day over sushi I was having a conversation with a few guys and we found ourselves chuckling over a peculiarity we found with the women in our lives. It seems that when talking to our significant others, a bit of tact is necessary to get our way, even though we're essentially saying the sam…
Web User Interface Design, Example Study: Viviti Toolbar
Posted June 18, 2008
Now that Viviti is rolling along with full beta steam, we're getting a lot of feedback and I find myself re-thinking parts of the user interface design. I thought it might be interesting to discuss my thinking while re-designing the editor toolbar.
In order to understand my thoughts on re-design, I'…
Graphical User Interface Design Examples From The Web
Posted June 10, 2008
While cruising Google for GUI inspiration the other day, I was surprised at how difficult it was to find great, up to date, user interace design examples from the web. Therefore, I've collected a few to share with you and written my personal opinions about each of them. This is by no means a conclus…
Displaying all 6 posts
About The Author
Shawn Adrian is a 30 year old freelance designer in Vancouver, BC, Canada. Check out his other project QuoteRobot:
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Nerdburn - Web application & graphic user interface design blog by Shawn Adrian
Tweets
- wow, wave payroll looks awesome! if it's as simple as wave accounting, i am going to love it - http://t.co/R6LGeYY0
- hey @flowapp, it would be rad if i could toggle the calendar view when viewing an individual list of tasks :) thx for all your hard work.
- @dropsapp when I went to "share" it didn't include a link in my tweet, just the name of the file.
Friends
Here are some links to people I work with and respect:
Nanaimo Web Design
Blossomeffect
Boutique & Beauty
Geek For Brains
Pooshda
Aunfin
Niklas Industries
Hail To The Heat
Null Creations
Overmind Productions
Web Design London
© 2011 Shawn Adrian.
